Returns & Exchanges at Ollie's
We want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for most items in original condition. If your order isn't quite right, we are here to help you find a solution or provide a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the products in their original packaging, ensuring all tags and protective materials are intact.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing